Genpact Careers : Top 5 Latest Job Opportunities

Hello, job hunters! Are you looking for Genpact Careers and job opportunities? If your answer is yes then your hunt ends here. I’m back with another fantastic opportunity that can get you hired for your ideal career and help you get your dream job. Today I will be sharing latest Genpact jobs vacancies updated with you guys. This position is ideal for you if you want to launch your career in a well reputed MNC. Today I’m excited to share this information about the Process Associate position at Genpact for the role of Customer Service Associate. Continue reading to see how you can take part and take advantage of this amazing opportunity!

Genpact Careers: Process Associate Customer Service

Genpact Careers Opportunity: PA Customer Service Job Description

Imagine a role where you get to interact with customers, solve their queries, and make a real impact. If you are looking for a Genpact freshers recruitment opportunity then your search ends here. In this blog you will find a lot of genpact careers opportunities. As a Process Associate in Customer Service at Genpact, you’ll be at the forefront of customer interactions, ensuring their satisfaction and addressing their needs. Let’s break down what you’ll be doing:

Responding to Customer Queries: Interact with customers to address their inquiries and concerns promptly and effectively.

• Customer Queries: You’ll be the go-to person for addressing customer queries and concerns. Your prompt and effective responses will be key to delivering top-notch service.
• Outbound Communication: Get ready to make outbound calls to customers and employers, building relationships and providing assistance that makes a difference.
• Data Collection Support: Your attention to detail will shine as you contribute to data collection efforts, aiding in the recovery of end-user accounts.
• Know the Process: Master client processes and policies to offer accurate and informed assistance, showing your commitment to excellence.
• Bug Buster: Ever wanted to be a hero who finds and fixes bugs? Reproduce customer issues and bring up product bugs for smoother user experiences.
• Customer Delight: Going above and beyond for customers will be your mantra, ensuring that every interaction ends on a positive note.
• Smart Problem-Solving: Put your thinking hat on! Your critical thinking and analysis skills will be your superpowers for tackling challenges.
• Rockstar Work Ethic: Showcasing a strong work ethic, you’ll ace working independently and as part of a team, which is essential in any professional setting.

Qualifications Requirement

Minimum Requirements:

• If you’re a graduate (in any field), you’re eligible to apply.
• Freshers are eligible,
• Experienced Candidates Up to 1 year of experience can also apply

Preferred Qualifications:

• Any past experience in customer service (via chat, email, or voice) is a big plus.
• Your problem solving and analytical skills will set you apart.
• Excellent written and verbal English with a neutral accent is a must.
• Flexibility is key—be open to working on weekends and a varied schedule.

Genpact Careers: Process Developer Collections (O2C/AR)

Genpact Careers: PD Collections US Healthcare Job Description

If you have a passion for numbers, exceptional communication skills, and the drive to make a meaningful impact in the world of finance, you’re in for an exciting ride. Grab the opportunity and become a Collections Specialists at Genpact, where your expertise can shine brighter than ever.

Navigating Collections Excellence

• Make collection calls to customers, provide invoices through various channels, and cater to customer requests, showcasing your dedication to maintaining strong relationships.
• Identify and resolve cash-related issues, ensuring every transaction is tracked accurately and efficiently.
• Process cash applications meticulously, ensuring the Daily Receipt Reconciliation (DRR) is executed with precision.

Connecting and Resolving

• Navigate customer and internal disputes with finesse, answering customer queries, and collaborating across departments to reach resolutions.
• Reconcile orders to align with customer records, validating credits or debits and taking appropriate steps for collection or refund.

Qualifications Requirement

Minimum Requirements:

• A commerce graduate (B.Com) with a strong foundation in financial concepts.
• Proficiency in the English language, both verbal and written.
• Robust experience in collections and billing processes, with a background in US healthcare.

Preferred Qualifications:

• Stellar interpersonal skills, including clear communication, problem-solving, and teamwork.
• Extensive experience in Accounts Receivable/Order to Cash processes, demonstrating your mastery in the field.
• Experience Required – 1-3 years

Genpact Careers: Process Developer Accounts Payable

Genpact Careers Opportunity: PD Accounts Payable Job Description

As a Process Developer in Accounts Payable, you’ll dive into a world of non-voice core accounting, handling email queries, and reconciling accounts to perfection. Let’s delve into the responsibilities that define your journey:

Nurturing the Financial Ecosystem

• Join the Accounts Payable team, where your prowess in vendor invoice checking, processing, and payment will make a remarkable impact.
• Embrace the non-voice profile, focusing on the core accounting aspects that keep financial operations flowing smoothly.
• Handle email queries from vendors and internal stakeholders, showcasing your excellent communication skills.

Navigating Collaboration

• Solve queries and clarifications from vendors and internal stakeholders, whether through well-crafted emails or informative calls.
• Prepare account reconciliations and tackle open items that arise in the reconciliation process.

Qualifications Requirement

Minimum Requirements:

• A B.Com or M.Com degree, preferably in commerce.
• Proficiency in the English language, both verbal and written.
• Strong understanding of Accounts Payable concepts

Preferred Qualifications:

• Hold a B.Com or M.Com degree with a strong commerce background, especially focusing on Accountancy for Accounts Payable.
• Display above-average oral and written communication skills in English.
• Boast a reasonable knowledge of accounting principles.
• Exhibit the ability to multitask and remain flexible, even in dynamic situations.
• Experience Required – 1-3 years

Genpact Careers: Management Trainee (S2P/P2P/AP)

Genpact Careers Opportunity: MT Source to Pay Job Description

As an Operational Lead, you’ll be the key point of contact, collaborating with external and internal partners, while identifying process defects and enhancing SLAs. Let’s dive into the responsibilities that will be the cornerstone of your journey:

Cultivating Collaborative Excellence

• Collaborate closely with both external and internal partners, acting as the pivotal point of contact that ensures a seamless flow of operations.
• Recognize process defects and take charge of enhancing Turnaround Time (TAT) and Service Level Agreements (SLAs), driving operational efficiency.

Nurturing Innovation and Strategy

• Measure the efficiency of your team and generate ideas for lean processes and improvements, showcasing your commitment to innovation.
• Handle complaints and issues with finesse, while taking charge of HR metrics, MIS reporting in Excel, and other reporting tools.

Fueling Procurement Powerhouses

• Provide operational support to Global Procurement teams, offering a wide range of procurement activities that make a tangible impact.
• Offer unwavering support to the Strategic Sourcing teams, ensuring the gears of strategic development keep turning.

Qualifications Requirement

Minimum Requirements:

• A graduate in any field.
• Strong understanding of Accounts Payable concepts (P2P/S2P)

Preferred Qualifications:

• You’re experienced in operational leadership, with a proven track record of leading teams to success.
• Exposure to sourcing or procurement operations, showcasing your understanding of the procurement landscape.
• Boast good verbal and written communication skills, essential for effective collaboration.
• Reasonable presentation skills that allow you to convey your insights and strategies with clarity.
• Shine in team-building and conflict management, vital skills for fostering a collaborative work environment.
• You possess knowledge and experience in analysis and reporting, including familiarity with macros and PowerPoint presentations.
• Demonstrable understanding of tools such as SAP, SAP-SRM, MS Office (Excel and Word), and other workflow tools. Knowledge of ERPs like ARIBA or ZYCUS is a plus.
• Experience Required – 3-6 years

Genpact Careers: Assistant Manager Record to Report

As a Subject Matter Specialist in R2R processes, you’ll be at the forefront of driving standard methodologies and elevating the efficiency and effectiveness of financial operations. Let’s dive into the responsibilities that will be an integral part of your journey:

Assistant Manager Record to Report Job Description

Driving Excellence and Innovation

• Contribute to the development of driving standard methodologies, case studies, and benchmarking for R2R processes. Your efforts will position Genpact as a leader in providing top-notch R2R services to clients.
• Participate in proposals, transformation projects, and solutions, showcasing your strategic mindset and problem-solving prowess.
• Collaborate across businesses to identify margin improvement opportunities and expedite the implementation of standard methodologies in various accounts.

Championing Financial Performance

• Use your subject matter expertise to enhance metrics and cost efficiency within R2R processes, making a significant impact on Genpact’s operational excellence.
• Craft diagnostic and benchmarking tools to assess gaps and identify areas for improvement, showcasing your analytical acumen.

Engaging on a Global Scale

• Engage with Fortune 500 organizations in process, digital, and operating model engagements, showcasing your ability to excel in a global context.
• Understand the operational framework that supports over 100 R2R processes at Genpact, and work towards stability, consistency, and efficiency.

Qualifications Requirement

Minimum Requirements:

• CA (Chartered Accountant)
• Relevant internship experience, preferably in CPG, Retail, Lifesciences, or Manufacturing industries.

Preferred Qualifications:

• An enthusiastic professional who can grasp the bigger picture of finance and accounting operations, driving improvements in Accounting and Reporting processes.
• Solid understanding of accounting concepts, processes, key controls, policies, reporting, and budgeting principles.

Interview Perpetration Resources

Applying for the right job is the first step towards getting your dream job, but once you have applied you need to start preparing for your interview and I know like so many other candidates out their you also don’t know from where to start? But don’t worry I have got your back here as well, I have both Free and Affordable resources for you which you can use for your Interview Preparation. Check out the available resources on my website corporatewala.in or check out the playlist section on my YouTube Channel CorporateWala.

How to Apply and Location

This fantastic opportunity for Process Associates in Customer Service is based in the vibrant city of Hyderabad. Whether you’re a experienced professional or just starting your journey, this could be your chance to make a mark. and Get Hired for Your Dream Job. This Blog is specially contains the opportunities for candidates of Hyderabad but if you are looking for Genpact jobs in Bengaluru Bangalore, Delhi/NCR or any other city/state, go to my latest video and comment the profile and city where you are looking for a Job.

Follow Below Steps to Get My Referral

Step 1: Read all the available opportunities carefully and decide which of these opportunities suites best according to your skills and qualification.

Step 2: Fill the below google form and provide all the required details.

Step 3: Once You have submitted the above google form, send your updated CV on Corproatewala2.0@gmail.com, and keep the subject line format “Role_City_last 5 digits of your mobile number.
Example If you want to apply for Job no 1 of above article and your mobile number is 9876543210 then keep your subject line as “PA Customer Service Hyderabad 43210“.

Step 4: Comment on the latest YouTube Video and mention you have filled the form and sent the CV for referral.

Step 5: Do not submit the form and send for your CV if you don’t find a suitable role. instead go in comment section of the latest YouTube Video and mention the role you are looking for along with the city in which you are looking for the Job. I will refer you for suitable role which will increase the chances of getting the Interview call. Applying for a role not suitable to your skill set and education will result in not getting call backs and also you wont be able to apply for a different role.

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